Terms of Service
Effective date: May 4, 2026 · Last updated: May 19, 2026
These Terms (“Terms”) govern your access to Flourish (“Service”, “we”, “us”) at flourishnetwork.app, operated commercially under the name Flourish by Laurie CASES, entrepreneur individuel (micro‑entrepreneur), France · SIREN 921 084 273 · postal address 27 ALL DU MAJOURAN, 13800 ISTRES, France. French disclosures: Mentions légales.
1. Contracting party
Payments are processed by Stripe; the seller of Flourish subscriptions is Laurie CASES as identified above unless your invoice expressly states otherwise. Contact: laurie.cases@gmail.com.
2. Service description
Flourish helps independent health‑sector practitioners grow their practices with questionnaires, dashboards, AI‑assisted drafts, content libraries, email tooling, practitioner websites or landing tooling where enabled, invite‑based portals for practitioners’ clients, optional integrations including Meta / Instagram publishing where you connect your own professional account, and related materials. Exact features evolve by plan and configuration.
Flourish is not medical advice software. You remain solely responsible for your professional duties, disclosures, licences, confidentiality, regulated health data compliance, consenting your clients appropriately, vetting outputs before publishing, and complying with third‑party platforms (including Meta / Instagram, email providers, Stripe).
During alpha or beta access, features, outputs, onboarding flows, and profile/directory visibility may change quickly. Beta feedback may be used to improve the Flourish engine, prompts, output process, and product experience.
Growth Blueprint, astrology, Human Design, AI, and strategy outputs are reflective business guidance only. They are not medical, therapeutic, legal, financial, tax, or regulatory advice, and they do not replace professional judgement or licensed support.
3. No guaranteed outcomes
We do not warrant specific bookings, follower growth, ad performance, ROI, replies, placements, viral reach, rankings, revenues, regulatory approvals, malpractice coverage, nor error‑free automation. Factors outside our reasonable control materially affect outcomes.
4. Trials, subscriptions and billing
Use of paid plans is billed through Stripe pursuant to Stripe’s Customer Terms unless otherwise displayed at checkout. Auto‑renew applies where shown. Trials may convert unless cancelled beforehand. Taxes may appear per law. Pricing may change prospectively upon notice permitted by Stripe or law. See also our Refund Policy.
5. Your responsibilities
- Provide truthful account information and lawful content.
- Own or have licences for materials you submit (text, logos, likeness, PHI or client stories per your judgement and law).
- Obtain consents necessary for emailing third parties.
- Use Instagram / Meta integrations only accounts you legally control.
- Not circumvent security, quotas, metering, scraping the Service at abusive scale.
6. Intellectual property
You retain rights in uploads. You grant Flourish a limited licence to host, transmit, derive technical logs, invoke AI subcontractors, and sublicense necessary platform operations. Flourish retains rights in templates, codebase, workflows, UX, Flourish trademarks and documentation.
7. Third‑party integrations
Integrations (Meta, SMTP senders, calendar tools, enrichment vendors, etc.) are separate services with their terms. Flourish merely facilitates configuration you authorise.
8. Limitation of liability
To the fullest extent permitted by mandatory French or EU consumer or small‑business purchaser law (whichever affords you protections as applicable): Flourish’s aggregate contractual liability for any rolling twelve‑month period is limited to amounts you actually paid to Flourish for the Service subscription during that twelve months (excluding disputed charges reversed solely via Stripe dispute resolution without our agreement). Categories of consequential loss are excluded where lawful.
9. Indemnity (practitioner business customers)
You indemnify Flourish harmless against reasonable third‑party claims arising solely from unlawful content you originate, gross negligence attributable to misuse against documentation, wilful deception of clients, HIPAA-like breaches knowingly caused by deficient configuration violating our written guidance documented as of claim date.
10. Suspension and termination
We may suspend for ToS breaches, lawful orders, unresolved payment, security incidents. Upon termination prepaid unused periods refund per Refund Policy where mandated.
11. Governing law · jurisdiction
These Terms are governed by substantive French law, subject to unavoidable consumer protections wherever you reside. Competent courts: France (Courts materially connected to Marseille / Bouches-du-Rhône or Paris as permitted by procedural rules).
12. Miscellaneous
Severability, assignment prohibition without consent (except Flourish organisational transfers), waiver only in express writing, headings non‑operative.
13. Changes
We may revise Terms materially with email or conspicuous site notice reasonable advance where required.